Information presented on this website is promotional in nature

Whether you have questions about specific tours, require accessibility information, or wish to discuss a custom heritage experience, our team is prepared to assist. We respond to all enquiries within one business day during our operational hours.

For booking requests, please use the reservation form on our homepage which allows you to specify your preferred tour and date. General enquiries and detailed questions are best directed to us via email, where our team can provide thorough responses.

Academic institutions, travel agencies, and corporate clients seeking partnership arrangements or volume bookings should contact us directly. We maintain established relationships with universities, professional associations, and tour operators throughout Britain and internationally.

Address

47 Heritage Lane
Bath, BA1 5BN
United Kingdom

Email

[email protected]

General enquiries and tour information

Working Hours

Monday to Friday
9:00 — 18:00 GMT

Saturday: 10:00 — 14:00

Frequently Asked Questions

What should I bring on a tour?

Comfortable walking shoes are essential as most tours involve several hours on foot, often over uneven historic terrain. We recommend layered clothing regardless of season, as many heritage sites include both indoor and outdoor elements. A small bag for your printed materials and any refreshments is practical.

Are your tours suitable for children?

Children aged eight and above typically engage well with our tours. Younger children may find the pace and detail challenging. We offer family-specific tours during school holidays that adjust content and duration for younger participants. Private family tours can be tailored to any age range.

How physically demanding are the tours?

Most tours involve moderate walking on varied terrain including cobblestones, grass, and occasional stairs. Castle tours may include spiral staircases and uneven floors. We provide detailed accessibility information for each tour upon request and can often accommodate mobility requirements with advance notice.

What happens in bad weather?

British weather is famously unpredictable, and our tours proceed in most conditions. Light rain rarely disrupts schedules as most sites offer sheltered areas. Severe weather conditions that compromise safety or significantly diminish the experience may result in rescheduling with full flexibility offered to affected participants.

Can I request a specific guide?

For private tours, guide requests are accommodated subject to availability. Group tours are assigned guides based on expertise matching the specific itinerary. All our guides meet the same rigorous standards, so quality remains consistent regardless of assignment.

Ready to Explore Britain's Heritage?

Browse our tours and reserve your place on an unforgettable historical journey.

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This website provides information about heritage tourism services. Tour availability and pricing may vary based on seasonal demand and site access restrictions. Content presented reflects general historical information and should not substitute for professional archaeological or academic research. Individual experiences may differ based on weather, group dynamics, and site conditions. Always verify specific tour details with our booking team before making travel arrangements.